Privacy Policy

Last updated: November 2023

At Clara AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number)
Business information (company name, website, business description)
Account credentials and authentication information
Payment and billing information
Communications with us (customer support inquiries, feedback)

Automatically Collected Information

When you use our services, we may automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies
Log files and analytics data

Content You Upload

We collect and process:

Images you upload for Instagram profile generation
Business descriptions and content you provide
Generated content and profiles created through our service

How We Use Your Information

We use the collected information for various purposes:

Service Provision: To provide, operate, and maintain our AI-powered Instagram profile generation services
Content Generation: To analyze your business information and images to create personalized Instagram profiles
Communication: To respond to your inquiries, provide customer support, and send service-related notifications
Improvement: To understand how our service is used and improve our algorithms and features
Legal Compliance: To comply with legal obligations and protect our rights
Marketing: With your consent, to send promotional communications about our services

Data Processing and AI

AI Processing

Your uploaded images and business information are processed using artificial intelligence and machine learning technologies to:

Analyze visual content and identify relevant themes
Generate appropriate captions, bios, and content descriptions
Create cohesive Instagram profile designs and layouts
Suggest relevant hashtags and engagement strategies

Third-Party AI Services

We may use third-party AI and cloud computing services (such as OpenAI, Google Cloud AI, or AWS) to process your content. These services operate under their own privacy policies and security standards.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Cloud hosting and data storage
Payment processing
AI and machine learning services
Customer support and communication tools
Analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or in response to:

Legal proceedings or court orders
Government requests or investigations
Protection of our rights, property, or safety
Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

Encryption of data in transit and at rest
Secure cloud infrastructure with access controls
Regular security audits and vulnerability assessments
Employee training on data protection practices
Incident response procedures for data breaches

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services and algorithms

You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes even after account deletion.

Your Rights and Choices

Access and Control

You have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Data portability (receive your data in a structured format)

Communication Preferences

You can:

Unsubscribe from marketing emails using the link provided
Update your communication preferences in your account settings
Contact us to modify your communication preferences

Cookies and Tracking

You can control cookies through your browser settings, though this may affect the functionality of our service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

Adequacy decisions by relevant data protection authorities
Standard contractual clauses
Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending an email notification (if you have an account)
Providing notice through our service

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Clara AI
Email: help.clara.ai@gmail.com

We will respond to your inquiries within a reasonable timeframe and assist you with exercising your privacy rights.